First Direct. Excellent Customer Service.
I recently needed to contact First Direct because of a serious problem. The situation was stressful and difficult but I received skilful and well informed help, which soon put things to rights. Very impressed with the Customer Service. Thank you FD.
February 10, 2025
Unprompted review
Reply from first direct
Hi Margaret, it's wonderful to hear that we were able to help in a very difficult situation, and that we could sort everything out for you. Feedback like this means the world, and we are so pleased to hear that you had such a great experience. Thanks for taking the time to leave us your review! - Pippa