Review of Holiday Extras


Rated 1 out of 5 stars

Holiday Extras behave like scammers and scared the wits out of me

Holiday Extras contacted me after I'd booked an overnight hotel at Manchester Airport to catch a flight I had booked next morning. One e-mail I received from Holiday Extras is entitled "Your trip has been created "
and in the text of the e-mail it says BOOKING CONFIRMED. They claimed to have booked me flights that I didn't want, departure time 4.55 am. This worried me. I never asked them for flights to anywhere.
Trying to find out how to contact them was a challenge in itself, and then any attempts on my part to find out why they think I would want a flight at 4.55 am or indeed at all have been met with silence or woolly responses.
Their behavior suggests total disorganisation or scamming.
I've asked for an explanation and an apology but this is not forthcoming.

February 18, 2025
Unprompted review

Reply from Holiday Extras

Hey there,

Thanks for the feedback on this, we really appreciate it to help us improve our service moving forward.

I can see that your details are with our customer experience team, they will be in touch as soon as they can.