Whilst there were problems with the order the manner in which my complaint has been handled was excellent
sadly no less than 16 of my photos came in a distorted fashion - photos I have previously ordered with you but in the format you sent today are completely unusable
SINCE WRITING THIS I BROUGHT THE PROBLEM TO PHOTOBOX ATTENTION AND AM PLEASED TO SAY THEY ARE PROVIDING A REPRINT
Reply from Photobox
Dear Customer,
Thank you for giving us feedback. We're really sorry to hear that you are not satisfied with your recent order, this is not the experience we wanted you to have with us. Please reach out to our customer care directly if you are in need of more help. You may use our chat service or send us an email through our websites, use Facebook or Twitter to contact us, or call us on 0330 053 3353. All our contact information is easily accessible on our website: photobox.co.uk.
Kind regards, PhotoBox.