I frequently check this site for deals and appreciate the feedback provided by their consumers. Recently I purchased two new headsets a few days apart and the second set. This morning I noticed their was a 20$ difference in price in the set I had just ordered. I emailed their support after using their AI and they issued a partial refund of 20$ within an hr. It's still in process, but that is no different than any other refund I've recieved from major companies in recent history (2-3 months)