UPDATED 19/02/25:

I am sorry, in no way our support team will say words like what you have written in your update.

I have also checked and I see we detected violations of our Terms of Service, which you agreed to upon registration. This serious breach has led to your account being blocked.

We apologize for any inconvenience, but this decision is final and will not be reversed.

We hope you have a pleasant day despite this.

Sincerely,
Crimson
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Hi fei,

We understand how frustrating this situation must be, and we appreciate you sharing your experience. Freecash’s Daily Streak system is designed to reward users for consistent engagement, and we strive to ensure all earnings are tracked accurately. If there was a technical issue affecting your streak, we sincerely apologize for the inconvenience.

While our support team confirmed that you met the daily thresholds and issued compensation for the missing rewards, streak restoration is unfortunately not possible once interrupted, as the system is automated and cannot be manually adjusted. We acknowledge this may not be the resolution you were hoping for, but we assure you that our team followed the guidelines of the streak program.

Regarding your missing offer payments, we’d like to investigate further. If you haven’t already, please submit a ticket with all relevant details via support@freecash.com or the 24/7 support link at the bottom of Freecash.com. We work closely with offer providers, and while we don’t control the approval process, we can escalate cases when necessary.

We appreciate your feedback and understand your disappointment. Our goal is to provide a fair experience, and we encourage you to reach out so we can assist further.

Sincerely,
Crimson