Dear customer,

Thank you for reaching out regarding your recent payment.

We want to clarify that our company covered all payment processing fees on our end, and the transaction was charged in USD, the same currency as your card.

Please contact us via a support ticket, and we will provide you with an official document as proof that we covered the transaction fees.

However, since our company is registered in a different country than yours, your bank or card issuer may have applied an additional charge, such as:
1. Foreign Transaction Fees – Some U.S. banks charge a fee (typically around 3%) when a payment is processed by a foreign entity, even if the transaction is in USD.
2. Dynamic Currency Conversion (DCC) – In rare cases, banks apply conversion-related charges based on their internal policies.
3. Google Pay Processing – While Google Pay itself does not impose fees, the underlying card issuer may apply certain charges based on their policies.

We recommend checking your bank statement for details or reaching out to your card issuer for clarification.
We assure you that the additional charge is not related to our service. Any extra bank fees are determined by your card issuer based on your account agreement, and we are not responsible for them.

If you need any further details from our side, feel free to let us know.

Best regards,