The toys and treats are high quality and the customer service is very responsive but it's the same three types of toys (two stuffed catnip toys, a flat crinkle toy and a wand) each and every month. The only difference is they are different shapes. I joined this subscription service to discover new toys for my cat, not get the same toys in a different shape. If they did different toys each month I would rejoin but my cats are bored of the same exact toys.