KitNipBox Reviews 11

TrustScore 3.5 out of 5

3.5

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Company details

  1. Cattery

Information provided by various external sources

Get a monthly subscription box of cat treats, cat toys, and other products for your cat or kitten! As low as $19.99/month with FREE shipping!


Contact info

3.5

Average

TrustScore 3.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


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Rated 2 out of 5 stars

Same toys every month

The toys and treats are high quality and the customer service is very responsive but it's the same three types of toys (two stuffed catnip toys, a flat crinkle toy and a wand) each and every month. The only difference is they are different shapes. I joined this subscription service to discover new toys for my cat, not get the same toys in a different shape. If they did different toys each month I would rejoin but my cats are bored of the same exact toys.

February 8, 2025
Unprompted review
Rated 5 out of 5 stars

My cats love it

My cats love it! The toys and other gifts are amazing.

July 14, 2022
Unprompted review
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Reply from KitNipBox

Thank you so much for taking the time to share your feedback! We hope your kitties are having a blast with their KitNipBox goodies!

Rated 4 out of 5 stars

My cats are being overloaded with toys…

My cats are being overloaded with toys that they don't play with much, it's a lot of money for toys they don't play with....I would like to cancel my subscription as it's too costly, at first they were excited when the box came but they just don't care anymore

October 14, 2021
Unprompted review
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Reply from KitNipBox

Hi Judy - we'd appreciate it if you could please send an email to our customer service team at meow@kitnipbox.com and someone would be happy to assist you with a cancellation.

Rated 1 out of 5 stars

What a ripoff!

What a ripoff! 4 tiny little cheap toys and a small wand! For $20! I can get three times that amount at the dollar store and a treat for that price! What a scam! Will never order from this company again!

March 3, 2021
Unprompted review
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Reply from KitNipBox

We're so sorry to hear of the disappointment you felt from the items in your box. We'd like to make this up to you, so we'd greatly appreciate if you could please send an email to our customer service team at meow@kitnipbox.com. Thank you so much.

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Rated 5 out of 5 stars

Purrrr-some!

This is a great site. I visited it out of curiosity and didn't fail me. More power to Sylvester and your team! They offer the best toys and goodies for our fur babies and i really think that it will make them really happy. This is amazing.

January 21, 2021
Unprompted review
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Reply from KitNipBox

We're so happy to hear that your fur babies had a pawesome time! 😸 Thank you so much for your feedback and for being our subscriber, and please let us know if there's anything we can do to help!

Rated 5 out of 5 stars

Christmas 365

For me it's really Kool & Convenient. Becouse I have 12 cats . 8 babies,1 adult and 2 under 2. 1 under 1 years old. I don't have to go to store and don't know what to get or can't choose. Me and the cats and kittens get a gift and it's not Christmas.

November 9, 2020
Unprompted review
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Reply from KitNipBox

Thank you so much for taking the time to share this absolutely wonderful feedback, Shawanna! We're so happy to hear that KitNipBox delivery day feels like Catmas morning for you and your fur babies. Thank you so much for being a part of our fameowly!

Rated 3 out of 5 stars

I have a cat her like this

October 26, 2020
Unprompted review
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Reply from KitNipBox

Hi, Erza! We're happy to hear she likes it. We hope you'll let our customer service team at meow@kitnipbox.com know by email if there's anything we can do to help!

Rated 5 out of 5 stars

I have 7 cats and they love it when…

I have 7 cats and they love it when their box arrives they love the toys and treats.Im very happy that I have you

September 3, 2020
Unprompted review
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Reply from KitNipBox

Hi, Pat! Thank you for the wonderful feedback from your cat family! We're so glad to hear it's a big hit!

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Rated 5 out of 5 stars

Really helps me as a first-timer :)

So it's my first time having a cat and of course, I want to spoil him, buy him foods and toys. Good thing, KitNipBox offers a package wherein you can have different varieties of toys and treats. When you sign up for the first time, you will be getting a 15% discount on your first buy so it's worth it. My cat really loves all the things included in the package and I will be thankful because it helps me as a first-timer mommy :) Thanks, KitNipBox!

June 9, 2020
Unprompted review
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Reply from KitNipBox

Hi, Joyce! We're so happy to hear your kitty is having such a wonderful time!

Rated 5 out of 5 stars

I ordered a box

I ordered a one month box of catnip toys for my cats and they was big hit. They aren't cheap cats toys either. So its worth the money.

May 12, 2020
Unprompted review
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Reply from KitNipBox

Thank you so much for sharing this wonderful feedback, April! We're so happy to hear your kitties enjoyed everything in their box, and we hope they're still having a blast! Thank you so much for giving us a try!

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