Review of Flicket


Rated 1 out of 5 stars

Won't issue full refunds for cancelled events

Hello sunshine festival was cancelled and hello sunshine are pushing people to flicket as they managed the tickets. Full refunds aren't coming through, I'm down about 20% of what I paid, for an event cancelled out of my control. Dodgy company ripping people off.
Edit - was finally refunded the remaining amount, but only after i was able to share a screenshot of the T&C's to them. They didn't come forward honestly with the remaining refund until i showed their own terms back, whcih had been removed from the website when the event was cancelled. Not worth the risk.

February 3, 2025
Unprompted review

Reply from Flicket

Hi Josh
Looks like your review is actually about Sunshine Festival, not us here at Flicket. Just to clear things up, Flicket is the ticketing platform, we help event organisers sell tickets, kind of like how Shopify helps people run online stores.

But when it comes to refunds, event cancellations, ticket policies those are all handled by the event organiser, in this case, Sunshine Festival.

If you believe you have been inaccurately charged fees please email us at support@flicket.io with your order details, and we’ll investigate further.

Thanks
Sarah

Advertisement