Hi Cole Holloway,

We’re really sorry to hear about your experience. However, after reviewing the order number and the screenshot you provided, we can confirm that this is not a GUAPI order number and is unfortunately a scam.

Please note that we are not associated with Coutureshe.com, GUAPI Jeans Sale, or any other unauthorized sellers. Our official website is www.guapi.ch, and our only official customer support email is support@guapi.ch.

We strongly advise you to report the page where you made the purchase, as it is not affiliated with us. If you were charged, we recommend disputing the transaction with your bank immediately to request a refund.

To avoid scams in the future, always verify that you are on the correct website before placing an order. If you have any other concerns, feel free to reach out.

Stay safe and vigilant!

- The GUAPI Team