We take fairness and transparency very seriously at SCROOGE Casino, and we would like to clarify our policies. Our platform welcomes all players, whether they win or lose, as long as they play within the terms of fair gaming.

However, like all reputable casinos, we monitor for patterns of play that indicate potential bonus abuse, fraudulent activity, or exploitation of system loopholes. If an account is flagged for such activity, it is thoroughly reviewed by our security team before any action is taken. This is standard across the industry to maintain a fair playing environment for all users.

If you believe your account was restricted unfairly, we encourage you to contact our support team directly so we can review your case in detail. We are committed to ensuring that all legitimate players have a safe and enjoyable experience.

Best regards,
SCROOGE Casino Support Team