Spent thousands of pounds with this company when I was renovating my house last year and have lived to regret it. I emailed them to ask for some advice about replacing a product that I brought from them and which broke (two of the same product broke in the same way so I doubt it was a coincidence) and they told me to speak to a plumber. The plumber didn't sell me the faulty product did they Mr Central Heating, you did. While I'm here, I may as well update that I have Mr Central Heating radiators downstairs and another company's upstairs. The Mr Central Heating radiators are by far the least effective. I think this company sell a lot of poor quality products and then when they go wrong, like to make out it's nothing to do with them. They could have at least have tried to be helpful when I emailed them about the issues I've had with their products even if they weren't prepared to replace them, but because they weren't, I won't ever use them again and I'll warn others to avoid them too.