Scam merchants
Trying to force me into getting a smart meter, scam merchants. I sent pictures of my meter for months and now they gone back and deleted all of the pictures and retroactively raised my bills, after I did all sorts to stuff to prove it what they wanted, straight up scammers. Mridul who contacted me seems to have had the hand in doing this, entirely untrustworthy.
Reply from Fuse Energy
Hi Andy, we’re sorry for the frustration you've experienced, and we appreciate you bringing this to our attention.
There was an issue with your meter details, which we worked on resolving for you. This caused your meter readings to go through multiple reviews, making it seem like they were being removed when, in fact, they were being reassessed.
Regarding smart meters, we encourage them for accuracy but do not force installations. We regret any miscommunication that may have led to a different impression.
We’d love the opportunity to clarify and resolve this for you. Please reach out to our support team via support@fuseenergy.com, and we’ll be happy to help.