Review of loveholidays UK


Rated 1 out of 5 stars

AVOID AVOID!!!

AVOID AVOID!!!
Should be “love your money “ not “love holiday”The hotel i should stay was advertised with 4 stars,but hotel was 3 stars and in reality is 1 star. No hot water,room not clean at all, even found towels on the floor on the bathroom floor, multiple damage on the room,we couldn’t stay because of bad smell of dump however when i told to receptionist that i paid £488 (3 nights) and i expected a normal hotel room, they start to laugh…told me that if i booked with them i should pay £66 per night. So “love your money”, sorry “loveholiday” have more than 100%profit doing not to much… I need to sort this out, after 2 days still didn’t solve the problem, luckily we found different hotel and a real 4 stars. The costumer service advised to stay in the hotel not to leave it…i so on tv better rooms for the seek asylum people …never book again. PEOPLE IF YOU CARE OF YOUR MONEY AND MORE IMPORTANT YOUR HOLIDAY CHOOSE A REAL HOLIDAY COMPANY!

January 28, 2025
Unprompted review

Reply from loveholidays UK

Hi Dragulin,

Thanks for your patience so far.

Unfortunately I wasn't able to locate your booking with the information provided, and so a private message was sent to you via Trustpilot three days ago requesting further details.

I can’t yet see a reply to our message and so if you haven’t already done so and still require help, please reach out to our Manage My Booking team here https://bit.ly/3lb2IGM. Follow the steps listed in our help page to login to your booking and speak to the right team.

With best wishes,

Ana