THIS IS A WARNING ABOUT DFS!!
THIS IS A WARNING!!
Do NOT buy from DFS! All sofa's a made in China and have nothing but DEFECTS!!. I phoned to talked to a salesman after picking my new sofa on the phone he was super, kind helpful and polite, a very nice guy. We arranged a date and time for him to call back for me to pay the following week. I NEVER GOT THAT CALL!!
Since then I've checked and checked and tripped checked about DFS!
DFS Romford is a 3.5 star store rating (check the reviews for this store) I've also had information on buyers, and nothing but upset buyers, sofas breaking, DFS ignoring customers, not replacing items and not even getting their refunds back! I've checked reviews , my family, friends and their family, friends and extended friends!!
I'm so happy I went to Furniture Village!! YOU HAVE BEEN WARNED!!
Reply from DFS Furniture
Hi Budda,
This is very disappointing and we apologise for any inconvenience caused.
Unfortunately as no order reference number has been provided we are unable to locate your specific details. However, if you would like to contact our Customer Service Team on 0333 9999777, they will certainly look into this for you.
Many thanks,
Vanessa
DFS Customer Support