Review of Posterstore


Rated 2 out of 5 stars

I ordered two posters

I ordered two posters. I received 1 correct poster and 1 incorrect poster. I followed the procedures for the return process, but as of today, the issue still has not been resolved. Customer service was very slow. Probably will not purchase any more items in the future. Would not recommend.

January 2, 2025

Reply from Posterstore

Hi Tracey

We sincerely apologize for the inconvenience you have experienced and greatly appreciate your patience during this time. Due to an increase in workload, our Customer Service team is taking longer than usual to respond to inquiries. We understand how important timely communication is and are sorry to hear that your experience did not meet your expectations.

Please rest assured that we take your feedback seriously. We are committed to providing our customers with exceptional service, and we will ensure that our team receives the necessary coaching to enhance the quality of assistance provided. Your input is invaluable in helping us improve, and we are dedicated to making the necessary changes to enhance our customer experience moving forward.

Thank you for your understanding, and we hope to serve you better in the future. If there’s anything else we can assist you with, please don’t hesitate to reach out.

POSTER STORE

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