Giving 5 stars for 2 pairs of curtains BUT
Giving 5 stars for 2 pairs of curtains. Beautifully made and fitted by Darrell, who certainly did an excellent job.
I will, however, give minus stars for Cusomer Service. They use 'company policy' in order to be extremely unhelpful.
I asked to buy a quarter metre of the fabric used for my curtains but was told it's company policy to sell only by the metre. If I'd ordered the curtains to be a little longer, they would have cut the cloth accordingly. I didn't asked for free nor for a piece that would leave them out of pocket. For my £900, I expect a little common sense.
Stupid not to be more helpful to a customer. Nice as the curtains are, I won't recommend Hillary's.
January 22, 2025
Unprompted review
Reply from Hillarys