Never travelled with Grand UK Holidays before so not sure what to expect but the trip was fantastic and truly exceeded our expectations. Very reasonable pick up time and the journey there and back was comfortable and very well managed and the drivers were great, as was our tour manager. The hotel was very good and the staff friendly and welcoming. Food was excellent excellent quality with a good variety of dishes to choose from. Entertainment each night was great, especially the lady violinist and the visit to the local pantomime was a great piece of entertainment. Really could not fault anything so would highly recommend. Well done for providing a very enjoyable Christmas!