Not to be trusted
This platform has been caught not keeping their VIP promises to players, causing a lot of players to have to request action from their payment services against the platform. If you find yourself in a situation where McLuck does not fulfill their end of the VIP promise, I recommend taking the time to investigate what you are able to do as a consumer.
EDIT: Mcluck keeps trying to flag this review as being dafamatory 😂😂😂😂 sore losers.
Reply from Mcluck
Dear John,
We’re sorry to hear about your concerns and frustration regarding your experience. At McLuck, we value our players and are committed to providing a fair and enjoyable gaming environment. We take all feedback seriously, especially when it involves issues around VIP promises, and we strive to ensure all of our players’ expectations are met.
If you’re facing any issues related to VIP rewards or other aspects of your experience, we encourage you to reach out directly to our support team so we can look into your specific situation and work towards a resolution. We aim to ensure that our players feel heard, respected, and satisfied with their experience.
Your feedback is essential in helping us improve, and we hope to resolve any issues you may have encountered. Thank you for bringing this to our attention.