Player Beware
Still waiting on a redemption from November. LOL. This B2 Services platform specifically is full of thieves. I had to chargeback with my bank, because the situation was not going anywhere. Gave them the benefit of the doubt; waited 45 days for this issue to go nowhere. I never broke any TOS. Oh well. Have fun dealing with 100+ chargebacks. Player beware.
Reply from Jackpota
Dear John,
Thank you for your feedback regarding the redemption.
I understand how frustrating it can be.
As we couldn't locate your account, we contacted you separately to request more information and details.
Looking forward to hearing from you.
If there's anything else you'd like to share or if you have any additional questions, feel free to contact our Customer Support Team, we're here to assist you 24/7 in any way we can. Thank you for your patience and understanding.
Best Regards,
Jackpota Customer Team