Win? BAN!!
Undoubtedly, this platform aggressively trims players who come out on top. Enjoy those daily deals while they last, and don't be afraid to 'exploit' the platform by purchasing as many unlimited deals as you can, because they can and will ban you. It starts off with the classic credit card verification checks. They verify you're not stealing grandma's credit card and using it for your gambling addiction; this typically takes about a week to resolve. Then, there's the 'routine checks' on your account, that somehow, have no completion timeline (since when does anything not have an ETA, hello, it is 2025). These typically last up to a month. And last but not least, comes the LOCKED ACCOUNT!! OH, YES. THEY WILL LOCK (BAN) your account out of spite, simply because you came out with a profit, and you come back to get your daily reward, even though they have no more daily offers for you. Astounding platform!! To anyone experiencing a locked account after purchasing something and not able to redeem it, I recommend charging back, and/or arbitration. Not only do you get your money back, you also front them with a legal bill (ha!). Who gets the last laugh now, B2 Service?
Reply from Hellomillions
Dear John,
We’re truly sorry to hear about your negative experience and appreciate your feedback. It’s disappointing that you feel this way, as we aim to create a fun, fair, and rewarding environment for all players. Account verification processes, routine checks, and other security measures are in place to ensure that the platform remains safe and legitimate for everyone. We understand these steps can sometimes feel inconvenient, and we’re constantly working to improve the speed and clarity of our processes.
Regarding account suspensions or bans, we understand how frustrating that can be, especially when you feel you've followed the rules. We take these matters very seriously, and any action taken is based on a careful review of the situation. If you feel that your account was unfairly affected, we encourage you to reach out to our support team directly for a more thorough review.
We want all players to have an enjoyable experience, and we regret that your interactions have led to dissatisfaction. If there is any way we can resolve the issue or clarify any concerns, we’re here to assist. Thank you for sharing your experience, as it helps us improve.