Dear customer,
Thank you for taking the time to bring this issue to our attention. Please accept our deepest apologies for any inconvenience you've faced. Your complete satisfaction is our ultimate goal, and we want to assure you that we are taking your concerns very seriously.
At AliExpress, we're committed to constantly improving our service. If you need further assistance or have any additional questions, please don't hesitate to reach out to our Help Center at https://so.aliexpress.com/s/ByrCmn/home?language=en_US&m_station=ByrCmn.
Sincerely,
AliExpress Customer Service Team