I would do no stars if I could. I initiated my deposit on dec 21st. Now 16 days later still no deposit. It has said processed/completed on the website for 6 days. They said it depends on my backs pay schedule, when it will get processed. Well my back dosnt have a pending period as soon as they receive it they post it to the account. I have called my bank several times and they show no pending deposits. Yet they keep telling me it’s already been sent. I have been extremely patient but it is wearing thin. When I put money on there platform. They got it instantly. They took my money instantly. So why is it a half month later and I still don’t have my money. Hopefully I still get it. But I am not getting my hopes up. It should not take this long. I have literally cashed out on ten plus other casinos. And the longest was ten days.


So they said it has been sent. Check my account. Well my account is still at zero. It dose not take a bank 7 days to process anything. If it was sent to my bank it would show in my account. And there is nothing there. And the bank dosnt see a pending either.

Reply to ding ding ding. So you say it was sent on Monday. There is both on my account. And I called the bank they have no pending transactions on my account. Then I go and talk to customer service on the web site. And she tells me at first that the payment was not sent yet. And that it will be 3 - 7 days before it shows up in my account depending on my banks payment schedule. My bank dose not hold deposits until they clear. They let you use the money while the transaction processes. And I’ve asked a few times why it’s not showing in my bank. They just keep saying it’s processing. I just keep getting the run around a no one will give me a straight answer. So I’m at 16 days and counting waiting for my redemption. Kits pretty annoying to have to wait so long. And my count was linked thru plaid so there is no way the got the wrong info.