The hotel was of a reasonable standard
The hotel was of a reasonable standard, but was let down by the room allocated to us. At the time of booking in and also on your hotel paper our room was stated as a superior room, If this was so I would not like to stay in a non superior room. We had the following faults with this room no 134.
1) Wallpaper squares behind main door was pealing off wall
2) Large gaps in bathroom floor ,possible health hazard
3) Bottom back of toilet very badly stained brown.
4) No sun beds provided on balcony as other rooms around pool.
All other areas of the hotel seemed up to standard.
I feel that we over paid for the room which in our opinion we not superior standard and feel a refund should be made.
December 14, 2024
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