Review of Displate


Rated 4 out of 5 stars

Great Customer Service and High-Quality Poster

I recently purchased a poster from Displate, and while there was initial confusion about the product (the listing looked like a photograph, but the poster is actually a drawing), the customer service team was great. They handled my concerns professionally and promptly, which I truly appreciate.
Another slight issue was postage was so high and delayed a week.

The poster itself is high-quality, and my son absolutely loves it. However, I do think the product description could be clearer to avoid misunderstandings. We were expecting a photograph as it and it absolutely looked like one. There was no description at all and we couldn’t zoom out enough to confirm. We wouldn’t have purchased it if it wasn’ta photograph but as it happens my son really likes it as it is of his fav team.
But Overall, I’m very happy by the service and the product quality in terms of material quality, attachments that come with it and packaging and I would happily recommend Displate to others.

December 17, 2024
Unprompted review

Reply from Displate

Hello,

Thank you for your feedback.

We are happy to hear that despite this inconvenience, we could help resolve the issue.

Also, we are thrilled that your son loves the poster! Additionally thank you for your feedback regarding the product description, we will make the necessary steps to improve the overall website experience for our customers.

Have a lovely day!

Best,
Displate Team