when i am on vacation in pakistan i…
when i am on vacation in pakistan i have accident there then i claim to floksam because i have full home insuarace, they told me before going to hospital you need to inform us, what the Fu.k? i am injured in 3rd world cntry from were you cannot call internationally, (if you want you need to inform netwrk prvider) mean 1st i need to call folksam or sos internationl take permission if they allow me then i go to hospital, if i go without permission and inform them after when i come from hospital then they say we cannot help you in this.
Reply from Folksam
Hi Hikmat!
I'm really sorry to learn about your accident, and I hope that everything is going well with you.
When it comes to insurance claims, it's always important that we follow the terms and conditions of the insurance policy at hand, but also that we're clear about what in the terms and conditions that is subject for our decision in the claim.
If you feel as if we've handled your claim wrongly in any way, or that we've not been clear in our communication with you, you're more than welcome to contact us at 0771-950 950 and we'll take a look at your claim.
Thank you for taking the time to leave a review. It's always important for us to hear about the experience or our customers.
I wish you a great rest of your day, and a speedy recovery.
Best regards
Robin, Folksam