My gift card with 0 balance but the problem was solved
I was really sad to understand today that the gift card I bought on 13.12.24 and tried to use in store today did not go through as it said balance was 0. it's definitely bad experience with my first gift card. even though I have missed the 14 days deadline to report a problem with the gift card sellers customer services stepped in and helped.
They have resolved the issue in my favour and managed to recover the balance of the card.
December 28, 2024
Unprompted review
Reply from Cards2Cash
Hi Veselin,
We're sorry to hear that a gift card you purchased from us didn't work. All purchases are covered with our 14 day buyer protection policy, so please contact us on help@cards2cash.co.uk so we can resolve the issue for you.
Kind Regards,
The Cards2Cash Team