I would have appreciated nore…
I would have appreciated nore transparancy about measurements in inches. Or maybe have the ability to cut w extra border around edges to round up. The print I bought did not fit the 20x28 frame by a small amount, plus it would not lay flat. Frustrating. Extra border would have let me play with a small border and it would have stayed flat in the frame.
Reply from Posterstore
Dear Lisa,
Thank you for sharing your feedback. We’re sorry to hear that the print didn’t fit your frame as expected and that it didn’t lay flat, leading to frustration.
We understand how important precise measurements are, and we appreciate your suggestion to provide more transparency about dimensions in inches. Offering an extra border around the edges is also a great idea and could certainly help with flexibility when framing. Your feedback has been noted, and we’ll share it with our team as we continuously work to improve our product offerings.
If there’s anything we can do to assist further, whether it’s providing guidance on framing or exploring a replacement, please don’t hesitate to reach out to our customer service team. We’re here to help!
Thank you again for taking the time to share your experience. Your insights help us improve and serve our customers better.
Sincerely,
Team Poster Store