I would give no stars if I could
I would give no stars if possible. My daughter tried the service thinking and didn’t know there would be $50 charges every single month thereafter. We tried canceling. I had to close the credit card and just sent another letter to the support email. This is fraudulent and cost us $350. The app should be shut down.
Reply from PDF Master
Dear Theresa!
Thank you for reaching out!
We want to sincerely apologize for the negative experience you had with our product. We want to clarify that charges are applied only with the customer's consent. When you subscribe to our premium services, the cost is clearly outlined before you complete the transaction. Additionally, our Terms and Conditions, including subscription details, are prominently displayed on the sales screen to ensure transparency.
We kindly ask for you to email support@pdfmaster.app. We hope you choose to reach out to us so that we can investigate this issue and hopefully provide a means to take care of you for the inconvenience.