The review is not directly linked with the product received but rather the misleading information in Cluse website about the shipping cost. Although when completing the order, and declaring the delivery address (CH), the shipping cost was clearly displayed as FREE, I was surprised when received an invoice by ups for the delivery which was 35% of the product cost! I contacted Cluse customer service (providing the evidence from the order displaying FREE shipping) and the response received was that the delivery country was not within EU therefore extra charges may occur which they cannot predict and this is included in the terms & conditions fine print. It is understandable to have a cost for delivery outside EU but it is misleading to the consumer to display ‘FREE shipping’ after the address is declared and not to inform about the extra cost in advance so the costumer can decide on the purchase. I have made multiple purchases outside EU and it was always clear when a cost would be added for delivery or if declared free it was indeed free!