Ordered on 13th Dec, order acknowledged but I heard nothing more. Having then read other Trust Pilot reviews I left both email and voicemail messages on 21st Dec. No response but received an email on 23rd that goods had been despatched and would take 2-3 days but they arrived the next day 24th. Well packed and all working fine

Given my order did arrive I think some of the reviews that mention a scam are a bit harsh - I just sense they aren’t that well organised and customer services maybe under resourced.