First time and last time using Tennis Express
Their advertisement for the 26” Junior solinco blackout racket did not list the grip size, so I used their chat feature and the guy told me it was a size 0 (I have a screen to prove it). I ordered the racket and it arrived with a size 1 grip which is too big for my daughter. I called customer service and they told me this racket only comes is a size 1. If the chat guy would have told me this, I never would have ordered the racket. They charged me $13 to return their mistake. First time and last time using them. Terrible customer service.
December 5, 2024
Unprompted review