Review of 247 Home Rescue


Rated 1 out of 5 stars

Persistent contact when you decide to leave at the end of your policy

It is now January 13th and I am still getting reminders about renewing my policy. Now they are going straight to my junk inbox. They are probably still sending texts but as I have blocked them I no longer see them.
So I have deleted my long review because I appreciate it was probably too long and that would mean the message I am trying to present is lost.
So only buy a policy if you are prepared to keep getting reminders months after you decided to buy a cheaper policy with another company. Make sure if you do not renew with them to cancel your direct debit as soon as possible because it seems each reminder is sent because a failed attempt has been made by 24/7 to take payment.
They are now taking the piss! I will never consider using them again because they do not seem to understand that people shop around and buy cheaper when they can especially considering there is no difference in cover.
They have no intention of looking at this practise because they are still sending the reminders.
My initial review was 3 stars because when I was covered by them I had no issues.
Avoid avoid avoid!!!!!!!!!!!!

December 21, 2024
Unprompted review

Reply from 247 Home Rescue

We appreciate you taking the time to share your experience. We understand your frustration with the continued contact after you decided not to renew your policy. We strive to provide excellent customer service and will take your feedback into consideration as we review our communication processes.

Kind Regards,
24|7 Home Rescue