Great customer service
I spoke to Gemini regarding a query on a recent holiday booking. It was so nice to speak to a person (rather than those annoying chat bots) who demonstrated real empathy and was able to help really quickly. This is my first booking with Travel Republic and so far my experience has been truly excellent.
December 20, 2024
Unprompted review
Reply from Travel Republic
Hello,
Thank you for your 5* review.
We're thrilled to hear about your positive experience booking your recent holiday and how helpful you found our team member, Gemini, to be.
It's wonderful to know that our commitment to providing personal service was appreciated.
We're delighted you chose us for your first booking and look forward to assisting you again in the future.
Kind Regards,
Meg
TR Customer Experience Team