Review of AliExpress


Rated 1 out of 5 stars

Absolute rubbish service

Absolute rubbish service. I collected a bunch of products in my online basket. When I was ready to pay and entered card details then the whole order has been cancelled, saying fraudulent activity detected! Then I started again...half of the product a picked earlier just disappeared...Some product needed to be paid separately. On the end I had no idea what I bought. The delivery is a joke. No tracking provided although I received several emails regarding my order with no information on my order. Useless service. Aliexpress.com deserve not even a single star. AVOID by any means!
Update!
Aliexpress asking for order number. This is one of the issues buying from Aliexpress. I've put 1 order down and received about 11 order number. They whole system is confusing!

December 10, 2024
Unprompted review

Reply from AliExpress

Dear Customer,
Thanks for taking the time to bring this issue to our attention. Please accept our deepest apologies for any inconvenience you've faced.
If you need further assistance or have any additional questions, please don't hesitate to consult our Help Center at AliExpress.
We're sorry for the unpleasant experience for our loyal customer and will be continuously improving our service and be grateful for the opportunity to regain your confidence.
Sincerely,
AliExpress Customer Service Team