Where is my Sofa ???
Ordered Sofa on 30/09 was finally being delivered on 18/12 Waited in all day yesterday for delivery tracking item at 4pm it showed up as being delivered to the store in Cheltenham not to our home address. NO contact to explain why you have not delivered the sofa. Have spent hours on the phone trying to speak to customer services queue time is over 130 mins and they just cut you offwithout answering. Not sure what we do know. Christmas is ruined with no sofa for our guests what a let down !
Reply from ScS Sofas
Good Afternoon Alison,
I hope you are well and thank you for your review.
I am so sorry that your delivery did not get delivered to the correct place. I can understand the inconvenience and disappointing this may be for you and your family.
Unfortunately, you are not listed as a third party so I am unable to discuss and details with yourself. I have popped an email over to the account holder.
Kindest,
ScS Social Media Team