Fraudulent business.
Fraudulent business.
Having won, the system didn’t pay out correctly then the cheek of the business have altered the cards to ensure that they don’t have to pay out now, but shame for them I have an attachment and I’m taking this now to the commission
Let me also add the email address in the response now bounces back to me… I’m taking it further anyway
Reply from MagicRed Casino
Dear Chris,
We’re very sorry to hear about your experience. Please rest assured we take such matters seriously and would like to resolve this for you as quickly as possible.
To assist you further, we kindly ask you to provide more information, such as your account details and any relevant screenshots, by contacting our support team at support@magicred.com or responding to my TrustPilot Request for information. This will help us investigate the issue thoroughly.
We are committed to ensuring a fair and secure gaming environment for all our players. Thank you for bringing this to our attention.
Best regards,
Emily Clarke
Magic Red Support Team