After been contacted by hyperoptic…
I decided to change my review as I believe to be very well assisted and it wouldn't be fair if I wouldn't do it, after my recently dissatisfaction. The problem was resolved and I got a good deal. Thank you
December 11, 2024
Unprompted review
Reply from Hyperoptic Full Fibre Broadband
Thanks for sharing your thoughts, Nuno! 😊 We're sorry to hear about your experience with the contract renewal process. It sounds like we dropped the ball on communication, and we totally get why you're considering other options. Your feedback is super important to us, and we'll definitely look into what happened to make sure it doesn't happen again.