Review of first direct


Rated 5 out of 5 stars

Reliability

I have a very small account but despite this receive very thorough advice whenever I need it. It is good that if I need advice I am not kept waiting but am answered quickly and pleasantly and am not rushed but am given the time I need to finish my query. Because my hearing is naff this is taken into account with extreme patience.

December 11, 2024
Unprompted review

Reply from first direct

Hi Mr Jones, I'm over the moon to hear that we make your banking experience as smooth as possible. Nothing is too much, and we are always here to help. Thank you for such a fantastic review. Thanks -Lorraine