I recently purchased a diamond engagement ring from Nikki, the communication and customer service was excellent from start to finish. I purchased this ring on the Monday and Nikki had resized it and posted it out and it was with me on the Thursday. The ring was even more beautiful in person and came in a gorgeous box with jewellery cleaner, my jewellery report and a gorgeous flamingo gift bag. I would highly recommend Flamingo Gems to anyone looking for their next piece of jewellery.