Hello,

Thank you for your review.

I am happy to hear that you were pleased with your order overall, but am sorry to hear that you were let down by this.

I have had a look into this and I can confirm that you placed your order on a standard service. The estimated delivery time on this service is 2-5 working days, with your parcel being delivered on the 3rd working day from the date of order.

The dates provided are only estimates and are not guaranteed. The only guaranteed day service we do is our Next Day Delivery service.

Apologies for any inconvenience caused here.

Best Regards,

Pro:Direct Sport