ShocKing company
ShocKing company, ordered 2 pick up and drop offs paid the 60 something pound , had no confirmation or pick up keeps coming up we are sorry but we can't produce your shipping document contact support. emailed them and they wanted proof of payment so did that and now nothing, finally just decided I want a refund a surprise surprise nothing.
Update : got emailed back saying I would get a refund but of course still waiting emailed about 5 times and got no reply .... SHOCKING
Reply from Parcelcompare
Hello Kyle,
I'm really sorry to hear about your negative experience and we are doing what we can to resolve this for you.
I can see you have an active customer service case and our agent will continue to work with you on the issue.
In case you haven't received our emails, we kindly request that you check your spam and junk folders.
Thank you for your continued patience.
Kind Regards,
Dan
The ParcelCompare Team