Abysmal company
Abysmal company! Advertising a small bottle of Daisy perfume using the image of the original. My confirmation email also shows the Daisy bottle with its flower lid. When it arrives it’s in a blue box with no Marc Jacob’s branding. As this is a gift I could not give this. Emailed them and waited 5 days for an automated reply to tell me they are busy. Then went to X to tell them how poor this is. Their response left me flabbergasted. Told me their images are for illustration purposes and quote small print. No apology or offer of an exchange or return. Let’s see what trading standards think of this when I contact them. They simply do not care about their customers. Avoid!
November 29, 2024
Unprompted review
Reply from The Fragrance Shop