I recently had to make a claim with cycleGuard for my stolen bike, and I must say their service exceeded my expectations. The process was simple and efficient, with quick responses to my emails. Jamie was exceptionally helpful, guiding me through each step with clarity and support. Though I had to pay a £50 excess for my replacement EBIKE, the payout was handled promptly. The personal care and attention from the team, particularly Adam, made the entire experience far better than I anticipated. I highly recommend cycleGuard for their excellent service!