I purchased a Lift 4-in-1 MagSafe Compatible Wireless Charging 100000mAh Power Bank and 30W Rapid Power Mini Charger on October 13. It arrived on October 16 and I tried to charge and test it. The product would not charge. I advised the company and they agreed to take it back. Because it took them more time than normal to process my refund, they apologized and offered to send me another product at no charge.i had originally written a negative review but i take that back and can clearly state that while this company’s customer service can become strained from time to time, they know how to make things right for their customers.