Review of Salamander Pumps


Rated 1 out of 5 stars

Poorly manufactured rubbish

Poorly manufactured rubbish - this last three weeks I have spent hours on the phone to their so called service team, sent countess emails and they just don’t care.
I have 4 children and have been without a working shower for all this time. If you manage to get through to them “60 mins is typical”, you get a worthless response asking you for a heap of information, then you send it back and wait and wait, after many phone calls and emails later I gave up and brought another pump.
This is the second pump failure in a year, even the local plumber smirked when he saw it was a Salamander pump.
Thanks for nothing salamander, you owe me a new pump.

Ironic isn’t it, that it takes a negative review on here to finally instigate a response, which amounts to nothing from the so called technical team. Pathetic does come close. Someone that actually reads the emails I have sent would help.

November 22, 2024
Unprompted review

Reply from Salamander Pumps

I am sorry to hear you are not happy following your contact with us, if you would like this contact reviewing please send the details to help@salamanderpumps.co.uk

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