Needed a new watch strap replacement for my Tag F1 watch and having searched about online and found nothing I went to Tag Heuer in the Bullring shopping centre, Birmingham. Was dealt with by someone named Viral who was polite, knowledgeable and efficient and got what i wanted within a few days and then fitted it for me while i waited. No messing about, no fuss, And the price wasn't much more expensive than a good chinese copy from ebay. Great shop and great service.