I haven't used the site for months as…
I haven't used the site for months as it doesn't work for me. Yesterday I received a payment confirmation for an annual membership, I contacted them immediately asking that they cancel the membership and issue a refund.
Couldn't actually talk to a person. I had to put a request in on chat.
I got a reply this morning basically saying, too late! You can cancel now so next years payment won't be taken.
Reply from Skillshare
Hi Dawn,
It looks like our team was able to assist you with your inquiry.
We've taken a look into the account and we can confirm that you have cancelled your membership, which has set your membership to expire at the end of your paid period.
Lastly, we do not offer refunds on membership renewal charges. Members are able to cancel their membership at any time through our cancellation steps: https://help.skillshare.com/hc/articles/115001701651
Let us know if we're able to help with anything else!