Phone line was answered within minutes…
Phone line was answered within minutes and agent understood my issue and sought a quick resolution with colleagues whilst I was on hold.
November 12, 2024
Unprompted review
Reply from ScottishPower
Hi Chris,
Thank you for your 4-star rating! We appreciate you taking the time to share your experience. We are glad to hear that our agent was able to understand your issue and work towards a quick resolution. We strive to provide excellent customer service and value your feedback.
Kind regards,
Radina