Mr Kirk,

We are very sorry for the impression this situation has left on you. We would like to highlight the fact that, from the outset, it was agreed that payment of your commission would be made once the sale had been finalised and the car collected by the carrier appointed by your customer. Indeed, transportation to the United States is very long, and this is, unfortunately, beyond our control.

Regarding your invoice, it was processed and paid within 7 days of receipt, on 8 November 2024. The payment being an international transfer, it also underwent some additional verifications by the banking institutions, which may have lengthened the time of receipt. However, we have taken great care to strictly respect our commitments, and make our reputation for reliable payment a priority. A fact, that our many partners and service providers can attest to.

Given this context, we would be grateful if you could consider reassessing your opinion.

Regards,
The CarJager team